Your agents are dialing but nobody answers because your numbers show up as "Spam Likely." You're paying for calls that never connect — and losing deals before anyone even picks up.
Manual dialing means agents spend 45+ minutes every hour waiting — for ringing, voicemails, and busy tones. Your payroll is wasted on dead air instead of closed deals.
One TCPA violation can cost $500–$1,500 per call. Without automated DNC scrubbing, every campaign is a legal liability. Manual compliance processes simply aren't fast enough.
Managing your own VICIdial server means constant downtime, security patches, and expensive IT headaches. You're running a call center, not a data center — there's a better way.
Our AI-powered hosted predictive dialer automatically adjusts dial rates to keep agents on live calls — not voicemails. 3–4x more conversations per agent per hour, guaranteed.
Enterprise-grade SIP trunks with HD voice quality, unlimited concurrent channels, and multi-path redundancy. Replace expensive PRI lines and cut your telecom costs by up to 60%.
Monitor every outbound number across major carrier databases. Get instant alerts when numbers are flagged as "Spam Likely" and rotate clean numbers automatically to protect answer rates.
Automated DNC scrubbing against federal, state, and internal lists before every dial. Real-time opt-out handling and full TCPA audit trails keep your business protected.
A fully cloud-hosted business phone system with advanced call routing, IVR, call recording, voicemail-to-email, and CRM integration. No hardware, no maintenance.
Instant DID provisioning with local, toll-free, and international numbers. Pair with our Media Proxy for crisp audio delivery across complex NAT and firewall environments.
Our algorithm analyzes real-time agent availability and historical answer rates to dial the optimal number of lines simultaneously — maximizing connected calls while minimizing dropped call ratios.
Monitor live agent activity, campaign contact rates, conversion funnels, and call recordings from a single dashboard. Make data-driven adjustments mid-campaign.
Two-way sync with Salesforce, HubSpot, Zoho, and 40+ CRMs. Agents see full customer history on screen before the call connects — no tab-switching, no data entry delays.
Agents can log in from anywhere with a browser and internet connection. Perfect for remote, offshore, or hybrid call center teams — zero VPN or hardware required.
Every number is scrubbed against federal, state, and internal DNC lists before dialing. Opt-outs are processed in real time. Full audit trails protect you in the event of a dispute.
Continuously monitors your outbound numbers for spam flags across major carrier networks. Automatically rotates flagged numbers and submits remediation requests on your behalf.
We host, maintain, patch, and scale your VICIdial instance — so you get all the power of the world's most popular open-source dialer without any of the server management burden.
Multi-data-center architecture with automated failover keeps your call center running even during carrier outages. We back it with a written SLA guarantee.
| Feature | RockyDialer | Generic VoIP | Self-Hosted VICIdial | PRI Lines |
|---|---|---|---|---|
| Managed VICIdial Hosting | ✓ Expert-managed | ✗ | DIY | ✗ |
| Predictive Dialing | ✓ AI-powered | Basic only | Manual setup | ✗ |
| Built-in DNC Scrubbing | ✓ Real-time | ✗ | ✗ | ✗ |
| CID Reputation Monitoring | ✓ Automated | ✗ | ✗ | ✗ |
| HD Voice Quality | ✓ G.722/Opus | Varies | Depends on trunk | G.711 only |
| Setup Time | 24–48 hours | 3–7 days | 2–4 weeks | 2–6 weeks |
| Scalability | ✓ Instant | Plan-limited | Hardware required | Fixed channels |
| 24/7 Expert Support | ✓ Included | Ticket-based | ✗ (self-support) | Carrier only |
| Monthly Cost | From $1/day/agent | High per-seat fees | Hidden IT costs | Fixed + hardware |
VP Operations, 120-agent outbound center
Director of Sales, Insurance BPO
“Switching to RockyDialer’s SIP trunking cut our monthly telecom bill by 55%. The HD voice quality is noticeably better and we’ve had zero outages in 8 months. Their support team responded to every ticket within 30 minutes — even at 11pm.”
IT Manager, 60-seat contact center
A hosted predictive dialer is a cloud-based outbound calling system that automatically dials multiple phone numbers simultaneously using an algorithm that predicts when agents will be free. When a live person answers, the call is instantly connected to an available agent — eliminating manual dialing, ringing, and voicemail time that wastes 70% of an agent's day. RockyDialer's hosted predictive dialer can increase your agent talk time from ~15 minutes/hour to 45+ minutes/hour.
RockyDialer's hosted dialer pricing starts from $1/agent/day for small teams, with volume discounts for larger deployments. Pricing depends on number of agents, call volume, services required, and contract term. Unlike many providers, we offer transparent, all-inclusive pricing — no hidden fees for DNC scrubbing, CRM integration, or support. Request a free quote to get a custom price for your specific setup.
SIP trunking provides the voice connection between your existing PBX or dialer and the phone network — giving you scalable, cost-effective call channels. A hosted PBX is a complete cloud-based phone system that includes call routing, IVR, extensions, and voicemail. If you already have a VICIdial or other PBX system, you need SIP trunking. If you're starting fresh, a hosted PBX makes more sense. RockyDialer offers both.
