Hosted Dialer: Cloud-based predictive dialing system enabling automated outbound call operations with campaign management, call list processing, and performance analytics. The platform supports sales teams, telemarketing operations, and lead generation campaigns requiring high-volume calling capabilities. Hosted Dialer eliminates on-premise hardware requirements through cloud deployment, enabling rapid scaling based on calling volume demands.
SIP Trunking: Voice connectivity service replacing traditional telephone lines with internet-based voice transmission. SIP Trunking reduces telecommunication costs by 30-50% compared to conventional phone service while providing unlimited concurrent call channels and geographic number portability. The service connects existing PBX systems to cloud voice networks, enabling businesses to maintain current phone infrastructure while accessing VoIP cost advantages.
Cloud PBX: Virtual business phone system delivering call routing, extension management, voicemail, call forwarding, and auto-attendant functionality without physical equipment. Cloud PBX supports distributed workforces through softphone applications, enabling employees to handle business calls from any internet-connected location. The system includes call queuing, ring groups, time-based routing, and call recording features required for professional business communications.
DNC Management: Automated Do Not Call list compliance system that scrubs calling lists against federal and state DNC registries before campaign deployment. The service updates DNC data daily, reducing regulatory violation risks and associated penalties. DNC Management integrates directly with Hosted Dialer campaigns, providing automatic list filtering without manual intervention.
CID Reputation Management: Caller identification monitoring and optimization service that tracks phone number reputation scores across carrier networks and spam detection systems. The service identifies numbers flagged as spam, enables proactive number rotation, and monitors answer rate performance across calling campaigns. CID Reputation Management improves call connection rates by maintaining clean caller identification status.
