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• Trusted by 100+ Call Centers Worldwide

The #1 Hosted Predictive Dialer & VICIdial Platform for Sales Teams

Stop losing revenue to spam flags, idle agents, and broken systems. RockyDialer delivers enterprise-grade hosted dialer technology, full DNC compliance, and expert VICIdial management — all under one roof.

• 
  Increase agent talk time by up to 300% with predictive dialing
• 
  Built-in DNC scrubbing & TCPA compliance — zero legal risk
• 
  Fully managed VICIdial hosting with 24/7 expert support
• 
  HD SIP trunking with unlimited concurrent channels
• 
  Go live in 24–48 hours — no hardware, no setup headaches

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100+
Call Centers

1k+
Agents Active

98%
Client Rating

24/7
Live Support

• Sound Familiar?

Is Your Current Dialer Costing You
Deals?

These are the four problems that kill outbound call center performance. If any of these sound familiar, RockyDialer was built for you.

Calls Flagged as Spam

Your agents are dialing but nobody answers because your numbers show up as “Spam Likely.” You’re paying for calls that never connect — and losing deals before anyone even picks up.

Agents Idle 70% of the Day

Manual dialing means agents spend 45+ minutes every hour waiting — for ringing, voicemails, and busy tones. Your payroll is wasted on dead air instead of closed deals.

DNC Violations & Legal Risk

One TCPA violation can cost $500–$1,500 per call. Without automated DNC scrubbing, every campaign is a legal liability. Manual compliance processes simply aren’t fast enough.

Unreliable Self-Hosted VICIdial

Managing your own VICIdial server means constant downtime, security patches, and expensive IT headaches. You’re running a call center, not a data center — there’s a better way.

RockyDialer solves every one of these problems — starting day one.

See How We Fix This

• Our Solutions

Everything Your Call Center Needs in
One Platform

From hosted predictive dialers to SIP trunking and DNC compliance — every tool your outbound team needs to hit targets.

Hosted Predictive Dialer

Our AI-powered hosted predictive dialer automatically adjusts dial rates to keep agents on live calls — not voicemails. 3–4x more conversations per agent per hour, guaranteed.

• 
  Predictive, Power & Preview dialing modes
• 
  Expert VICIdial hosting & management
• 
  CRM integration (Salesforce, HubSpot, Zoho)
• 
  Real-time agent performance dashboards
• 
  AMD (Answering Machine Detection)

Explore Hosted Dialer

SIP Trunking

Enterprise-grade SIP trunks with HD voice quality, unlimited concurrent channels, and multi-path redundancy. Replace expensive PRI lines and cut your telecom costs by up to 60%.

• 
  HD Voice (G.722/Opus codec support)
• 
  Unlimited concurrent call channels
• 
  Local, toll-free & international DIDs
• 
  Multi-carrier failover & redundancy
• 
  Same-day provisioning

Explore SIP Trunking

CID Reputation Management

Monitor every outbound number across major carrier databases. Get instant alerts when numbers are flagged as “Spam Likely” and rotate clean numbers automatically to protect answer rates.

• 
  Real-time spam flag monitoring
• 
  Automated number rotation
• 
  Carrier remediation support
• 
  STIR/SHAKEN attestation

Protect Your Numbers

DNC Management & Compliance

Automated DNC scrubbing against federal, state, and internal lists before every dial. Real-time opt-out handling and full TCPA audit trails keep your business protected.

• 
  Federal & state DNC list scrubbing
• 
  Real-time opt-out processing
• 
  TCPA compliance audit logs
• 
  Internal suppression list management

Explore DNC Tools

Hosted PBX

A fully cloud-hosted business phone system with advanced call routing, IVR, call recording, voicemail-to-email, and CRM integration. No hardware, no maintenance.

• 
  Unlimited extensions & hunt groups
• 
  Custom IVR & call routing
• 
  Call recording & transcription
• 
  Works with any SIP device

Explore Hosted PBX

Telephone Numbers & Media Proxy

Instant DID provisioning with local, toll-free, and international numbers. Pair with our Media Proxy for crisp audio delivery across complex NAT and firewall environments.

• 
  Local presence DIDs in 50+ states
• 
  International number coverage
• 
  Instant number porting
• 
  Encrypted media relay (SRTP)

Get Numbers

• Simple Onboarding

Up & Running in 24–48 Hours

Our onboarding team handles everything. You focus on making calls and closing deals — we handle the technology.

Tell Us Your Setup

Fill out our quick quote form with your team size, call volume, and services needed. We’ll review and contact you within 2 business hours.

We Configure Everything

Our engineers provision your hosted dialer, SIP trunks, DID numbers, and CRM integrations. We handle server setup, number porting, and VICIdial configuration.

Your Team Starts Dialing

Go live with full training and live support. Your agents log in, load their lists, and start making 3–4x more productive calls from day one.

Start the Process

Average time to first live call: 36 hours

300%

More Agent Talk Time

60%

Lower Telecom Costs

99.9%

Platform Uptime SLA

100M+

Calls Facilitated

• Platform Features

Built for Outbound Performance at
Scale

Every feature in RockyDialer is designed around one goal: more live conversations, more closed deals, more revenue per agent hour.

Predictive Dialing Engine

Our algorithm analyzes real-time agent availability and historical answer rates to dial the optimal number of lines simultaneously — maximizing connected calls while minimizing dropped call ratios.

Real-Time Campaign Analytics

Monitor live agent activity, campaign contact rates, conversion funnels, and call recordings from a single dashboard. Make data-driven adjustments mid-campaign.

CRM Integration & Lead Management

Two-way sync with Salesforce, HubSpot, Zoho, and 40+ CRMs. Agents see full customer history on screen before the call connects — no tab-switching, no data entry delays.

Remote & Distributed Team Support

Agents can log in from anywhere with a browser and internet connection. Perfect for remote, offshore, or hybrid call center teams — zero VPN or hardware required.

Automated DNC & TCPA Compliance

Every number is scrubbed against federal, state, and internal DNC lists before dialing. Opt-outs are processed in real time. Full audit trails protect you in the event of a dispute.

Caller ID Reputation Protection

Continuously monitors your outbound numbers for spam flags across major carrier networks. Automatically rotates flagged numbers and submits remediation requests on your behalf.

Managed VICIdial Infrastructure

We host, maintain, patch, and scale your VICIdial instance — so you get all the power of the world’s most popular open-source dialer without any of the server management burden.

99.9% Uptime SLA & Redundancy

Multi-data-center architecture with automated failover keeps your call center running even during carrier outages. We back it with a written SLA guarantee.

• Why RockyDialer Wins

RockyDialer vs. PRI Lines vs. Generic
VoIP

See why 100+ call centers chose RockyDialer over traditional phone systems and generic hosted dialer providers.

Feature	RockyDialer	Generic VoIP	Self-Hosted VICIdial	PRI Lines
Managed VICIdial Hosting	✓ Expert-managed	✗	DIY	✗
Predictive Dialing	✓ AI-powered	Basic only	Manual setup	✗
Built-in DNC Scrubbing	✓ Real-time	✗	✗	✗
CID Reputation Monitoring	✓ Automated	✗	✗	✗
HD Voice Quality	✓ G.722/Opus	Varies	Depends on trunk	G.711 only
Setup Time	24–48 hours	3–7 days	2–4 weeks	2–6 weeks
Scalability	✓ Instant	Plan-limited	Hardware required	Fixed channels
24/7 Expert Support	✓ Included	Ticket-based	✗ (self-support)	Carrier only
Monthly Cost	From $1/day/agent	High per-seat fees	Hidden IT costs	Fixed + hardware

Get a Custom Quote

• Client Results

What Call Center Leaders Say About
RockyDialer

★★★★★

“We migrated from a self-hosted VICIdial setup to RockyDialer’s managed hosting and our downtime went from multiple times a week to zero. Contact rates jumped 40% in the first month. The DNC compliance tools alone saved us from a potential six-figure legal headache.”

Thomas M.

VP Operations, 120-agent outbound center

★★★★★

“Our numbers were flagged as spam by two major carriers and our answer rates had dropped to under 8%. RockyDialer’s CID Reputation team fixed our numbers, set up rotation, and within 2 weeks we were back to 28% answer rates. Game changer.”

Sarah R.

Director of Sales, Insurance BPO

★★★★★

“Switching to RockyDialer’s SIP trunking cut our monthly telecom bill by 55%. The HD voice quality is noticeably better and we’ve had zero outages in 8 months. Their support team responded to every ticket within 30 minutes — even at 11pm.”

James K.

IT Manager, 60-seat contact center

• Got Questions?

Frequently Asked Questions About
Hosted Dialers & VICIdial

Everything you need to know before choosing a hosted predictive dialer or VICIdial hosting provider.

What is a hosted predictive dialer and how does it work?

A hosted predictive dialer is a cloud-based outbound calling system that automatically dials multiple phone numbers simultaneously using an algorithm that predicts when agents will be free. When a live person answers, the call is instantly connected to an available agent — eliminating manual dialing, ringing, and voicemail time that wastes 70% of an agent’s day. RockyDialer’s hosted predictive dialer can increase your agent talk time from ~15 minutes/hour to 45+ minutes/hour.

How much does hosted predictive dialer software cost?

RockyDialer’s hosted dialer pricing starts from $1/agent/day for small teams, with volume discounts for larger deployments. Pricing depends on number of agents, call volume, services required, and contract term. Unlike many providers, we offer transparent, all-inclusive pricing — no hidden fees for DNC scrubbing, CRM integration, or support. Request a free quote to get a custom price for your specific setup.

What's the difference between SIP trunking and a hosted PBX?

SIP trunking provides the voice connection between your existing PBX or dialer and the phone network — giving you scalable, cost-effective call channels. A hosted PBX is a complete cloud-based phone system that includes call routing, IVR, extensions, and voicemail. If you already have a VICIdial or other PBX system, you need SIP trunking. If you’re starting fresh, a hosted PBX makes more sense. RockyDialer offers both.

Does RockyDialer provide managed VICIdial hosting?





Yes. RockyDialer is a specialist VICIdial hosting and management provider. We handle server provisioning, configuration, software updates, security patches, performance tuning, and 24/7 monitoring. Our VICIdial experts have deployed and managed hundreds of VICIdial instances across call centers of every size.


Is RockyDialer TCPA and DNC compliant?





Yes. RockyDialer’s platform includes automated DNC scrubbing against federal and state Do Not Call registries, real-time opt-out processing, TCPA consent tracking, and full audit logs for every call. Our compliance engine checks every number before it’s dialed — so your team never accidentally calls a DNC-listed number.


How quickly can I start making calls with RockyDialer?





Most clients are fully live within 24–48 hours. Our onboarding team handles server provisioning, SIP trunk setup, DID number assignment, CRM integration, and agent training. For clients who need to port existing numbers, that process can take 3–7 business days depending on the carrier.

• Limited-Time Offer

Ready to 3x Your Agent Productivity?

Join 100+ call centers already using RockyDialer to make more calls, close more deals, and stay 100% compliant. Your first 30 days are on us.

Start My Free Trial


Talk to an Expert

No setup fees. No long-term contracts. Cancel anytime.

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